Last week, our company welcomed Brazilian partners for an in-depth tour and business discussions. This visit not only solidified the mutual trust in our partnership but also led to substantial cooperative agreements.
Accompanied by General Manager Cao and Manager Chen, the Brazilian clients extensively toured the core production areas. They went beyond a superficial look, truly delving into the details: at the cone crusher production line, they carefully examined the steel plate welding techniques, felt the smoothness of machined surfaces by hand, and persistently discussed the formula of wear-resistant materials and their service life with our engineers. "We communicated a lot via email and video before, but seeing and touching firsthand feels completely different. Your workshop is even more tidy and standardized than I imagined," said Jose Gabriel. This site visit served as a confirmation meeting with a 'future old friend'. Interestingly, even before this trip was finalized, based on ample prior communication and trust, the Brazilian clients had already cast their "vote of confidence" by placing an order in advance – purchasing two cone crusher upper frames, two sets of hydraulic stations, and six crates of key components.
"Now, having seen the entire production process of these 'big guys' with our own eyes, we are even more convinced that our initial choice was correct," Jose Gabriel said, pointing at the equipment being assembled. "It's like ordering a treasure online and finding the actual item even more exquisite than the pictures. That surprise and sense of reassurance make us look forward to the subsequent cooperation." This "order before arrival" laid a solid foundation for the talks. On-site, discussions naturally deepened towards longer-term future cooperation. General Manager Cao detailed our company's technical adaptations and optimizations specifically for mining conditions in South America. Manager Chen then engaged in thorough discussions with the clients regarding parts supply, after-sales response, and other details to ensure seamless service chain integration.
At the end of the meeting, the Brazilian client firmly held General Manager Cao's hand and said, "We came here not only to inspect the equipment we will take away but also to 'inspect' our Chinese partner. We are very pleased that you scored full marks in both product quality and cooperative sincerity. We hope this is just the beginning." This visit from the Brazilian clients acts as a solid bridge, closely connecting our prior online communication with long-term future cooperation. It accomplished not just the delivery of an order but also the delivery of substantial trust. We believe that as this batch of equipment and components travels across the oceans and operates robustly on Brazilian soil, the cooperation between both sides will undoubtedly yield even more fruitful results.